Shipping and Shop Policy
Prices are charged in GBP, all orders are dispatched from the UK via Royal Mail.
When an order is placed you will receive a confirmation email, please check over the items and shipping address carefully to avoid any future inconveniences.
For any amendments, please contact me immediately via email (firstname.lastname@example.org) or using the shop contact form.
Customers are responsible for any incorrect or missing (address) information, I am unable to alter your order once it has been dispatched.
All orders are final once dispatched, no exchanges, refunds or returns.
For any issues regarding your package, please contact me directly and I'll do my best to help!
Tracking is not provided with the Standard International shipping option, you must select the Tracked International option at check-out to receive a tracking number.
Customers who select International Standard shipping are aware that the order cannot be tracked and so if under the rare circumstance that a package is lost/stolen/damaged, I cannot be held responsible (though I will do my best to assist). If you have any problems with a Tracked International package, then please contact me with your tracking and order number!
Shipping estimates* from the date of dispatch:
- UK: 1-3 working days
- EU: 3-5 working days
- International: 5-10 working days
*these are based off the majority of destinations, sometimes it can take between 30-90 days for packages to arrive (especially outside of the EU, US & Can).
Please note that some orders might incur custom fees which may also affect the delivery time. Make sure you understand your country's custom fees before placing an order, as these are not included in the price of shipping and must be covered by you (if any).
By placing an order on trickywagon.net you are agreeing to all of the above shop policies and terms of service.
For any other enquiries feel free to contact me, thank you for visiting!